Term Conditions Page

Terms & Conditions

Welcome to Nonapani. These Terms & Conditions ("Terms") govern your access to and use of our website and services, including the purchase of shrimp and related seafood products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

About Nonapani

Nonapani is an online platform primarily engaged in the sale of shrimp and shrimp-based seafood products. We aim to provide fresh, high-quality products while maintaining transparency and customer satisfaction.

Eligibility

To use this website and place an order, you must:

  • Be at least 18 years old, or

  • Use the website under the supervision of a parent or legal guardian.

By using this site, you confirm that the information you provide is accurate and complete.

Products & Availability
  • All shrimp and seafood products displayed on Nonapani are subject to availability.

  • Product images are for illustration purposes only; actual products may vary slightly due to natural characteristics of seafood.

  • We reserve the right to limit quantities or discontinue any product at any time without prior notice.

Pricing
  • All prices are listed in the applicable local currency and include applicable taxes unless stated otherwise.

  • Prices may change at any time without prior notice.

  • The price applicable to your order will be the price shown at the time of checkout.

Orders & Payment
  • By placing an order, you agree that all information provided is accurate and complete.

  • Orders are confirmed only after successful payment (unless Cash on Delivery is selected, if available).

  • We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.

Shipping & Delivery
  • Delivery times are estimates and may vary due to location, weather, or unforeseen circumstances.

  • Nonapani is not responsible for delays caused by third-party delivery services.

  • Risk of loss passes to the customer upon delivery.

Returns & Refunds

Due to the perishable nature of shrimp and seafood products:

  • Returns are not accepted once the product has been delivered.

  • Refunds or replacements may be considered only if:

    • The product is damaged at delivery, or

    • The wrong product is delivered.

Any issues must be reported within 24 hours of delivery with clear photos or videos as proof.

Product Handling & Storage
  • Customers are responsible for proper storage and handling of shrimp products after delivery.

  • Nonapani will not be liable for spoilage due to improper storage by the customer.

User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to hack, disrupt, or damage the website.

  • Provide false or misleading information.

Violation of these rules may result in suspension or termination of access.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Nonapani and may not be copied, reproduced, or used without prior written permission.